Daily Archive for: ‘May 18th, 2014’

Resolving Conflicts Skillfully

This entry is part 5 of 5 in the series Conflict and Communication

Here is a model that may help in resolving interpersonal conflicts. Identify the Problem. Have a discussion to understand both sides of the problem. The goal at this initial stage is to say what you want and to listen to what the other person wants. Define the things that you both agree on, as well as the ideas that have …


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